Privacy Policy

1. Introduction

Baki-Lex provides an immersive reading experience designed to help users read books and documents in another language. Users can select words or phrases while reading and receive translations without leaving the reading page.

In this Privacy Policy, “Baki-Lex”, “we”, “us” and “our” refer to the operator of the Baki-Lex service. “You” refers to a visitor, registered user or subscriber.

By using Baki-Lex, you acknowledge that your information may be handled as described in this Privacy Policy.

2. Information we collect

Information you provide

We may collect information that you provide when you create an account, sign in, subscribe, contact customer support or otherwise use Baki-Lex.

This information may include:

• Your name and email address.
• Your account login and authentication details.
• Your subscription status and account tier.
• Messages and information sent to customer support.
• Books or documents that you choose to upload.
• Reading preferences, settings and saved progress.

Information collected automatically

When you access or use Baki-Lex, we may automatically receive technical and usage information, including:

• IP address.
• Browser type and operating system.
• Device type and general device information.
• Pages viewed and features used.
• Error, security and performance information.
• Dates and approximate times of account and service activity.

3. Uploaded books and documents

Baki-Lex allows users to upload supported books and documents for reading and translation.

Depending on the feature and account type, uploaded files may be processed temporarily or stored so that you can access them again through your account.

Information extracted from an uploaded file may be processed to display its contents, provide reading tools, generate translations and maintain your reading progress.

You are responsible for ensuring that you have the legal right to upload, access and use any file that you provide to Baki-Lex.

You should not upload confidential, highly sensitive or unlawful material that is not necessary for your use of the service.

4. How we use information

We may use collected information to:

• Create and manage user accounts.
• Authenticate users and protect account security.
• Process uploaded books and documents.
• Provide word and phrase translations.
• Save books, preferences and reading progress.
• Provide subscription and account features.
• Process and manage customer-support requests.
• Maintain, troubleshoot and improve Baki-Lex.
• Detect fraud, abuse, security threats and unauthorised access.
• Enforce our Terms of Service.
• Comply with legal and regulatory obligations.

5. Legal bases for processing

Where applicable data-protection law requires a legal basis, we may process personal information under one or more of the following grounds:

• The processing is necessary to provide the service you requested or perform our agreement with you.
• The processing is necessary for our legitimate interests in operating, securing and improving Baki-Lex.
• You have provided consent for a particular use.
• The processing is necessary to comply with a legal obligation.
• The processing is necessary to protect the rights, safety or vital interests of users or others.

6. Sharing information

We do not sell your personal information.

We may share limited information with third-party service providers that assist us in operating Baki-Lex. These providers may support services such as:

• Website and database hosting.
• User authentication and account management.
• Translation and document-processing functions.
• Payment and subscription processing.
• Email delivery and customer support.
• Security, analytics and service performance.

Service providers are permitted to process information only as necessary to perform services for us and subject to their contractual or legal obligations.

We may also disclose information:

• When required by law, court order or lawful government request.
• To investigate suspected fraud, abuse or security threats.
• To protect the rights, property or safety of Baki-Lex, our users or others.
• In connection with a merger, acquisition, financing, reorganisation or transfer of the service.

7. Payments and subscriptions

Subscription payments may be processed by a third-party payment provider.

Baki-Lex may receive limited payment-related information, such as confirmation that a payment was successful, your subscription status, billing period and transaction reference.

We do not need to store your complete debit-card or credit-card number. Payment providers process payment information according to their own privacy policies and security practices.

8. Cookies and local storage

Baki-Lex may use cookies, browser storage and similar technologies to operate the service.

These technologies may be used to:

• Keep users signed in.
• Remember account and reading preferences.
• Maintain temporary upload or reading information.
• Protect accounts and prevent unauthorised access.
• Understand how the service performs.

Some Baki-Lex features may not work correctly when cookies or browser storage are blocked or deleted.

9. Data retention

We retain personal information for as long as reasonably necessary to provide Baki-Lex, maintain user accounts, resolve disputes, enforce agreements and comply with legal obligations.

Retention periods may differ depending on the type of information, the purpose for which it is used and whether your account remains active.

Information may be retained for a limited period after account closure where necessary for security, fraud prevention, record keeping or legal compliance.

10. Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can guarantee absolute security.

You are responsible for keeping your account credentials secure and for notifying us if you believe that your account has been accessed without permission.

11. Your privacy rights

Depending on where you live, you may have legal rights concerning your personal information.

These rights may include the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request restriction of certain processing.
• Object to certain processing activities.
• Receive certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Submit a complaint to an appropriate data-protection authority.

These rights may be subject to legal limitations and exceptions.

We may need to verify your identity before completing a privacy request.

12. Children

Baki-Lex is not directed to children who are below the minimum age required to consent to the use of online services in their country.

We do not knowingly collect personal information from a child where parental or guardian consent is legally required and has not been provided.

A parent or guardian who believes that a child has provided personal information without appropriate permission should contact us.

13. International transfers

Baki-Lex and its service providers may process information in countries other than the country in which you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Third-party links

Baki-Lex may provide links to external websites where users can discover, purchase or download books, including third-party retailers and public-domain book services.

Baki-Lex does not control the privacy practices, content or security of those external websites. Their own privacy policies apply when you visit them.

15. Changes to this policy

We may update this Privacy Policy when Baki-Lex, our technology, our service providers or applicable legal requirements change.

The latest version will be published on this page. The “Last updated” date at the beginning of the policy will show when the document was most recently revised.

16. Contact us

You may contact Baki-Lex with privacy questions, requests or concerns at:

customercare@bakilex.com

Please include enough information for us to understand and respond to your request.